NHTSA Complaint #11429311 — 2017 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11429311
Vehicle 2017 SUBARU OUTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I have had issues with battery drain since purchasing the car. On 6-7 occasions the battery died through no identified cause. Once it was in the mountains where we went skiing for the day and returned to the car and the battery was dead. The other 5-6 occasions, I did not use my car for durations ranging from a few days to 3 weeks and when i went to use it, the battery was dead. It should not lose charge for that short of a duration of non-use. I took it to the dealer for an electrical and battery inspection and they found no issues. They refused to replace the battery since they said it was fine. I decided to replace it on my own dime due to the issues. But even after replacing it with a brand new battery, the issue has persisted. I've had to purchase a portable charger that i carry with me at all times because I am nervous of it dying and being stranded like it did on the mountain especially because I have small children.

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