NHTSA Complaint #11429142 — 2021 BMW X5

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11429142
Vehicle	2021 BMW X5
Component	STRUCTURE:BODY
Date of Incident	July 15, 2021
Date Filed	August 14, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Lower tailgate failed and caused me to dump a load of groceries on a busy highway. Vehicle was inspected and it was determined that a spindle connected to a motor had failed. The tailgate must be opened and closed manually now. There were no messages of failure or warning that the rear tailgate was unlocked when this grocery incident occurred. I am a member of a Facebook forum related to this vehicle and many other owners whose vehicles were made in the same time frame have experienced this failure. The part has been on back order for a month.

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