NHTSA Complaint #11428482 — 2019 HONDA PILOT

The contact owns a 2019 Honda Pilot. The contact stated while reversing, the rear-view camera screen went black and the most net connection off warning message was illuminated on the screen before it went black again. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the most net connection cable needed to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated that the failure was experienced several times. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V440000 (Electrical System, Back Over Prevention) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.