NHTSA Complaint #11428455 — 2010 HYUNDAI ELANTRA

EPS or Electric Power Steering stoped working in the middle of the intersection when I tried to turn left. Vehicle became uncontrollable and I had to stop in the middle of the intersection. Everyone started honking and several lights changed before someone approached and helped me just to park the vehicle right after the intersection. There was no lights or any warning that this will happen. I was lucky not to get injured because of this car malfunction. I contacted Hyundai and they confirmed there was recall with that particular problem! Recall numbers 931 and 127. But since than they are very unprofessional and not interested in fixing this issue! I feel like they have 0% interest in helping their customers! Second issue that persists for longer time are seatbelts. They pop open in random moments of driving! They don’t stay locked the whole drive and I feel unsafe in my Hyundai! I called Hyundai the same day ( May 20th) I almost crashed because of well known recall on bad design EPS , and today August 10th , other than exchanging few emails, they didn’t help me at all! I’m really disappointed with Hyundai safety and customer care, and I don’t recommend to anyone to buy and own Hyundai !