NHTSA Complaint #11428391 — 2013 HYUNDAI SONATA HYBRID

The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving 60 mph, she noticed the temperature gauge rising rapidly and started to smell antifreeze. The contact also stated that the vehicle began to stall. The contact stated that the “DO NOT DRIVE” warning light was illuminated. The contact was able to park on the side of the road. The contact had the vehicle towed to a family member’s residence. The contact then towed the vehicle to the local dealer where it was diagnosed with needing the engine to be rebuilt. The vehicle was repaired. The contact stated she continued to experience the failure. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine). The contact stated she continued to experience the failure. The contact towed the vehicle to the local dealer for the fourth time where it was diagnosed with needing the engine to be replace. The vehicle was not repaired. The contact was unable to reach a representative from the manufacturer. The failure mileage was 134,198.