NHTSA Complaint #11428262 — 2016 FORD TRANSIT CONNECT

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number 11428262
Vehicle 2016 FORD TRANSIT CONNECT
Component VISIBILITY:WINDSHIELD
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The windshield was leaking at the top on my van and my friends, both 2016 Ford Transit Connect's. passenger vans. It then popped out at the top when cleaning the inside of the windshield with a cloth, not pushing. Both of ours have now been replaced but think others should be checked. I was told by installer it could have come loose during an accident or even while driving at higher speeds on the highways. The seal, if any had been installed on the top edge, was not attached to the windshields glass. When I was at Kelly Ford in Melbourne Florida, for a recall repair, they are the one that pushed on the glass when cleaning it after their car wash. My friend's van was also at Kelly Ford where they were fixing the brakes that had locked up and failed right after she bought it. They replaced her windshield. They told me to get it fixed on my own which I did.

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