NHTSA Complaint #11428124 — 2009 CHEVROLET TAHOE

Recall #09V154000 should have been performed on my vehicle according to the list of VIN #'s affected, but it never was and I was never notified of the recall. I purchased this vehicle the month before this recall was announced in 2009 and did not start having safety issues until after my new SUV warranty had expired (how convenient). Over the years, I have spent thousands of dollars replacing all kinds of sensors, relays, batteries and various other parts trying to alleviate the unsafe electrical and loss of power issues that this faulty part continues to cause. I have taken this vehicle to my local dealership on countless occasions, complaining that the vehicle intermittently: does not start, the engine suddenly dies while driving on the highway or turning a corner (becoming unsteerable and the brakes won't work), suddenly decelerates, door locks cycle rapidly while driving, the check engine light and other warning lights/alarms come on, headlights and dash lights suddenly shut off, windows or AC stops working, and now the fuel gauge only reads 1/4 tank when I just filled it up. I took the SUV to my local dealer again today, explained the intermittent electrical and loss of power issues and history again and asked why this recall had not been performed or was not scheduled to be performed at any previous time that I had brought the vehicle in for diagnostics or service on these related issues. The service manager admitted that the recall had never been performed, but denied the possibility of the FSCM causing any of these issues, regardless of the recall notice stating they were. He then refused to perform the recall and said I needed to pay $380 to have another diagnostic scan performed. Never scheduling/performing the recall when the SUV was serviced countless times for related safety issues as defined in the recall notice that they never mailed to me and refusing to perform the recall today is a violation of the US NTMV Safety Act and should have consequences!