NHTSA Complaint #11428084 — 2012 DODGE RAM 3500

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11428084
Vehicle	2012 DODGE RAM 3500
Component	WHEELS
Date of Incident	August 1, 2019
Date Filed	August 6, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

The contact owns a 2012 Ram 3500. The contact received notification for NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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