NHTSA Complaint #11427876 — 2021 MERCEDES-BENZ A 220

The contact owns a 2021 Mercedes-Benz A220. The contact received notification of NHTSA campaign number: 21V354000 (Back Over Prevention, Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but referred the contact to the manufacturer. The manufacturer was made aware of the issue and informed the contact that the recall was an over the air update (OTA) but had not provided a time frame for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.