NHTSA Complaint #11427822 — 2008 FORD FUSION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11427822
Vehicle 2008 FORD FUSION
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

Vehicle was taken in April 2021 to perform safety recall on ABS Control Unit. I asked to have the unit replaced as i thought it was defective after 6 years of brake pedal going to floor during Anti lock brake events. Ford dealership stated that recall only called for fluids to be flushed and unit tested for pass/fail. At time of recall repair the unit passed. ABS Control Module replacement units available at this time. July 2021, 1300 miles since recall repair I was driving vehicle in the rain, pressed on brake. Brake pedal went to floor again. Took vehicle back into service to have inspected. Ford Service center said they preformed the recall repair as they were required to and now it is my responsibility to replace the defective part. ABS Control Module backordered until at least Oct 2021. Currently 600th in line. This is the scariest safety issue i have ever seen in any vehicle on the road. The inability to brake when needed especially in adverse conditions such as rain or hitting a minor bump in the road, triggering the ABS unit and the valve getting stuck open for periods of time consisting of weeks and months without brake pressure. Not only is it unsafe for the most experienced driver to use the vehicle, i also cannot morally sell this vehicle to someone else as i know how likely they could crash resulting in serious injury. Ford Corporate unhelpful, Ford Dealer Service Center knows of issue and that its defective but cant replace it under recall without corporate approval.

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