NHTSA Complaint #11427698 — 2018 RAM 1500

1. Electric Power Steering (EPS) failure causes sporadic or no power steering. 2. I was driving when the steering was sporadic causing oversteering and then when it totally went out the vehicle the vehicle was very hard to steer. 3. Dealer has the truck now for diagnosis. This is a known component manufactures defect. 4. About 3 weeks before steering went out there was a clicking noise when turning. I contacted the dealer and scheduled an appointment. I spoke to a technician, at that time, and was told the noise was normal and no appointment was necessary. Appointment was subsequently canceled, 3 weeks later the failure occurred. Many of the blogs online show this issue to be a safety problem. Manufactures defect. Please address this issue it is a safety issue to everyone who has EPS.