NHTSA Complaint #11427588 — 2010 TOYOTA RAV4

The contact owns a 2010 Toyota RAV4. The contact stated while driving 35 mph, the steering wheel inadvertently locked and the vehicle loss power. The steering warning light was illuminated. The contact stated he was able to veer to the side of the road while driving downhill. The vehicle was towed to the dealer who diagnosed that the alternator needed to be replaced. The manufacturer was made aware of the failure and informed the contact that they could not provide any assistance as the vehicle was out of warranty. A case was opened. The vehicle was not repaired. The approximate failure mileage was 162,000.