NHTSA Complaint #11427580 — 2017 FORD EXPLORER
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP issue reported to NHTSA
Complaint Details
| ODI Number | 11427580 |
| Vehicle | 2017 FORD EXPLORER |
| Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The Electrical Water Pump failed. Had to replace the water pump and the Ford Dealer said my car isn't covered under the Customer Satisfaction Program 18L02. Which my vehicle is. Safe Concern is the car will over heat and the engine will cease. The Pump has been confirmed from a independent service center. The water pump has been inspected by my mechanic. When getting an oil change they said my coolant was really low. Went to my mechanic and they stated that the water pump is bad. He also stated that this was his 9th water pump replacement on the 2017 Ford Explorer.
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