NHTSA Complaint #11427577 — 2007 DODGE DURANGO

Takata recall. The contact owns a 2007 Dodge Durango. The contact received notification of NHTSA campaign number: 15V313000 (Air Bags) and 16V352000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact then received a second recall notice which stated that parts were now available. The dealer was contacted, and the contact was informed that the parts were still not available even though a letter was received which stated otherwise. The contact recently called back the same dealer and was informed that the dealer was only receiving a limited supply of parts and could not service the vehicle. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.