NHTSA Complaint #11427487 — 2018 MERCEDES-BENZ AMG CLA45

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11427487
Vehicle 2018 MERCEDES-BENZ AMG CLA45
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Manufacturer has not fixed the outstanding software safety recall in a timely fashion. I have contacted them over 10 times and no one has any idea when the software update will be sent and there is no one they can escalate the issue to. I use the car for work, but I am not allowed to use a car with an outstanding safety recall.

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