NHTSA Complaint #11427287 — 2021 CHEVROLET TRAILBLAZER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11427287
Vehicle 2021 CHEVROLET TRAILBLAZER
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

On June 10, 2021 I was driving home at a speed of approx 65 miles an hour from the grocery store on Interstate 255 when all my side airbags suddenly exploded. My 2021 Chevy Trailblazer RS was 3 months old and had 3500 miles on the car. After exiting the vehicle, I found the rear passenger tire was flat. Upon changing the tire, we discovered that the wheel had split apart. There is no damage to the body or underneath the vehicle. There was no large potholes or debris anywhere in the area. Upon starting the investigation with GM regarding the incident, they reported that the air bags acted as they should and they would not take liability. When both myself and the service manager of the dealership questioned why the report had not one single mention of the tire/wheel which caused the deployment of the airbags in the entire investigative report, we were both told "the airbags acted as they should" and the decision was final. The service manager was in shock and has stated repeatedly that based on the facts gathered and condition of the tire/wheel, there was some sort of defect in the wheel which caused it to explode. There is absolutely no evidence to make him think that I hit anything or caused the incident. GM will not discuss the case any further and told me to turn it over to my insurance. The fact that they did not investigate the cause (the exploding of a wheel for no apparent reason) makes me believe they are trying to cover up a potential issue that could impact the safety of other 2021 Trailblazer owners. The air bag replacements are on backorder and are predicted to take months. I am currently without a vehicle.

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