NHTSA Complaint #11427156 — 2019 CHRYSLER 300

BRAND NEW CHRYSLER 300 W/<1100MI UCONNECT UPDATE ERROR CODE 20 VEHICLE INOPERABLE CONDITION VIN: [XXX] ATTEMPTED SERVICE CENTER TODAY (X3) AGAIN ... EXACT PART NUMBER OBTAINED FROM PREVIOUS SERVICE VISIT(S) USED PART SENT IN OPEN BOX WRONG DEVICE DELIVERED! (STOLEN OR INTERCEPTED) SO SAD COME BACK ANOTHER DAY? AUGUST MADE BE BETTER TIME FOR PARTS NEED NOW A FOURTH (4TH) VISIT TO DEALEARSHIP BY APPT NHTSA: "NO BACKUP CAMERA" COMPLAINT FILED WE ARE GOING ON MORE THAN A MONTH NOW BEFORE RESOLVE NO REPAIR PARTS AVAILABLE (X3) REPLACED AUTO BATTERY PULLED RADIO FUSES (DEALER PERFORMED) DEAD FOR A WEEK NO ONBOARD SCREEN NO OPERATIONAL MENUS THANK YOU FOR YOUR CONSIDERATION AND/OR ASSISTANCE [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).