NHTSA Complaint #11427030 — 2017 JEEP RENEGADE

We brought the car for the second appointment to complete the mopar W80 recall which was supposed to be done after 1500 miles from the first service. The tech TJ from Autonation Chrysler, Jeep Ram in Katy Texas told me on 07/28/21 that our car was the first car that had come up that was consuming oil and that he thought the engine needed to be replaced. He said the request had been sent to mopar for approval. On 07/29/21 he called and stated that mopar had instructed that since we went 400 miles above the 1500 miles required for the second appointment, that we needed to drive it for another 1500 miles and bring it back. The tech confirmed the engine is consuming oil, we are told we are past 400 miles but asked to go another 1500 miles before the issue is addressed. This places my family and my daughter who drives this car at risk. Hope you can help address the situation.