NHTSA Complaint #11426964 — 2011 MAZDA MAZDA6

The contact owns a 2011 Mazda Mazda6. The contact stated that while her son was driving at an undisclosed speed, the steering wheel was turned to the right inadvertently. The vehicle was taken to an independent mechanic and diagnosed that there were holes in the subframe bracket. The contact was advised to contact the local dealer for assistance. The vehicle was towed to the dealer and the dealer informed the contact that the subframe bracket was installed prior to a recall repair as a temporary fix. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that they would approve the replacement of the front subframe, sway bar, and arms only as part of the warranty. The failure mileage was 103,000.