NHTSA Complaint #11426951 — 2016 KIA FORTE

The contact owns a 2016 Kia Forte. The contact stated while driving 70 mph, she heard a knocking sound coming from the front passenger’s side of the vehicle. The contact stated that the check engine and battery warning lights were illuminated. The contact stated that the vehicle decelerated independently and before the vehicle stalled. The contact was able to coast to a stop. The contact stated that a bystander jumped the battery however, the failure persisted. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not yet diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000. The VIN was not available.