NHTSA Complaint #11426803 — 2015 TESLA MODEL S

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11426803
Vehicle	2015 TESLA MODEL S
Component	STEERING
Date of Incident	July 28, 2021
Date Filed	July 28, 2021
Mileage	115,480 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The contact owns a 2015 Tesla Model S. The contact stated that while driving at an undisclosed speed, the steering wheel stiffened while turning. There was a loud clanking sound while turning the steering wheel. The eMMC center display screen inadvertently turned off while the contact was driving. The eMMC screen was also slow to start up while starting the vehicle. The contact stated that the failures started after receiving the vehicle back from a collision repair shop. The vehicle was involved in a collision where another vehicle had crashed into the driver’s side door. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 115,480.

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