NHTSA Complaint #11426752 — 2004 HONDA ODYSSEY AIR BAGS

Complaint Details

ODI Number	11426752
Vehicle	2004 HONDA ODYSSEY
Component	AIR BAGS
Date of Incident	August 15, 2018
Date Filed	July 28, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The vehicle was taken to Honda to have the airbag replaced. They said that the work couldn’t be completed because the airbag had already been deployed. They said that they needed to work with corporate to determine what the costs were going to be. I kept making calls to find out what the status was but I never heard back. I did speak to a couple of reps but they never got back to me. Also, I became very frustrated because they kept telling they would get back to me and never did. Basically, I kept having to chase someone down to no avail. Any help that you could provide would be greatly appreciated. Thank you; [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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