NHTSA Complaint #11426500 — 2015 VOLKSWAGEN BEETLE
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11426500 |
| Vehicle | 2015 VOLKSWAGEN BEETLE |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
Key was unable to move to turn engine off, and was stuck in ignition of my 2015 VW Beetle with under 60,000 miles on odometer. I sat in a parking lot for 15-20 minutes Googling recommendations about how to turn off my car! I am scheduled 7/27/21 at Cochran VW for an assessment of this issue. I have read online that there are numerous complaints of this issue and for many years now. There is currently a warranty extension for the steering lock assembly, but I am not sure that this will cover my issue. If this is a continuous issue over many years, how has there not been a recall? Thank goodness for Google and the numerous complaints about this issue (with numerous suggestions to shut engine off), or I’d still be in the parking lot at the grocery store. Sorry, I don’t have photos or documentation of my endlessly running car. I’ll have more information after the VW dealership diagnostics.
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