NHTSA Complaint #11426370 — 2012 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11426370
Vehicle 2012 FORD FOCUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

Our Ford Focus BEV had a recall in 2014 (Ford# 15N03) It is a high voltage wire harness issue. The car will completely cut power to the drivetrain and shut down leaving a message on the dash saying "Stop Safely Now". We took it in for the fix in 2014 however the issue still continued after about a year and continues still. My wife just had this happen to her with the kids in the car. This issue puts the driver and passengers in very serious danger when the car just stops responding while moving in traffic. Ford said they would not recall the issue since the issue was "fixed" and that wire harness was only good for a 1 year warranty which expired in 2015. I am hoping Ford will do the right thing and fix this issue for good. Thanks for your help in this matter. -Dave

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