NHTSA Complaint #11426118 — 2018 FIAT 500X

I contact Chrysler Corp regarding the NHTSA recall notice and provided corporate with the recall notice number and was told that the recall was not applicable to my Fiat 500x. However corporate asked where the vehicle was being serviced. When The service was completed the statement from the dealership indicated that the NHTSA recall had been completed. Additionally I purchased the vehicle new in April 2018 and did not receive the Aug 2018 recall notice. While i was merging into the turning lane my car slowed itself down and then just stopped at the time my car was still able to run but i was not able to shift the gear and put it into neutral at the time the police officer showed up to help us move the car onto the side we had to push the car because we were still unable to move the gear shift then the tow driver arrived and after lots of difficulty was barely able to shift the gear but at that time was able to put the gear in neutral and even while in neutral my car would not move once we got to the dealership and let the dealership put oil into the car because we were told that could be the possible issue though we this was on Thursday and on Friday we received a call from the dealership explaining to us that it was not an oil issue but a mechanical one skip to Saturday we go to the dealership to meet with the tow so we can get the car to a fiat dealership but once on we were unable to turn the car off as everything was not functional on the car including the lock and unlock system i was not able to press down on the break it was lock and every warning within the fiat guide book flashed and i was unable to turn the car off this was the same result for others who had tried as well My engine locked in the merge lane