NHTSA Complaint #11426090 — 2012 BUICK LACROSSE

The contact owns a 2012 Buick LaCrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not available. The contact stated that while driving 70 mph, the vehicle decelerated inadvertently almost to a complete stop. The vehicle was taken to the dealer and another dealer Wilkins Buick-GMC (6913 Ritchie Hwy, Glen Burnie, MD 21061) but there were no codes on the code reader. The dealers were unable to duplicate the failure after test driving the vehicle. The vehicle was not repaired and remained at Buick-GMC (6913 Ritchie Hwy, Glen Burnie, MD 21061). The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 54,456.