NHTSA Complaint #11425966 — 2015 DODGE DURANGO

The contact owns a 2015 Dodge Durango. The contact stated that the rear exterior taillights failed to operate as designed. There was no warning light illuminated. Upon investigation, the contact discovered corrosion on both taillight assemblies and on the rear license plate lights. The contact discovered that the failure was caused by excessive moisture build-up in the rear taillight assemblies. The contact initially called the local dealer and was informed that there were no recalls on the Vin. The contact was then referred to the manufacturer for assistance. The manufacturer was notified of the failure and confirmed that the Vin was not under recall. The contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 125,000.