NHTSA Complaint #11425679 — 2015 HYUNDAI SANTA FE

I was driving on the highway with my 3 children (I am 9 months pregnant) when we heard a loud pop from the engine, the car gave a sudden jolt and then a loud ticking sound started. The car had a hard time accelerating as I tried to pull over to a safe location. I felt my life and my family's life was in danger. The car was taken first to a mechanic where I was informed that they had several cases with the same issue from the same vehicles recently and recommended us tow it immediately to a Hyundai dealership as it was a recall issue and it was not safe to drive. We towed it to a Hyundai dealership and they informed us that it was a rod barring failure. They informed us that there was indeed an open recall for this particular issue however it was on the Santa fe 2.4 liter models and not our 3.3 liter model. They did tell us that they tried to contact Hyundai consumer affairs since it is the same issue but that Hyundai refused to extend the recall to us. I called consumer affairs directly after and explained my concerns and situation and was told there was nothing they could do about it since there was no recall on my 3.3 liter vehicle. I was given an estimate of $9-10K as a quote to fix the issue. There were no warning lights, no prior symptoms to the failure, this simply happened unexpectedly and put my family at risk.