NHTSA Complaint #11425531 — 2005 TOYOTA 4RUNNER

The contact owns a 2005 Toyota 4Runner. The contact stated that upon taking the vehicle to an independent mechanic, she was informed that significant corrosion had developed on the front end of the undercarriage. The contact was then referred by the independent mechanic to the dealer where she was informed that while was rust found on the undercarriage of the vehicle, the vehicle was safe to operate and no repairs were needed. A month after the dealer inspection, the contact stated that an abnormal sound was coming from her brake pedal upon depression without warning. Once the contact made it home, she had the vehicle towed to an independent mechanic. The mechanic initially informed her that the vehicle was a total loss however, he and another mechanic were able to remove a large portion of the rust and replaced the brake pads, rotors, power steering line, hose, and brake pads. Recently, contact stated that her son had driven the vehicle and that the vehicle began to exhibit the same brake failure that had been replaced by the mechanic. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 93,000.