NHTSA Complaint #11425506 — 2015 DODGE GRAND CARAVAN

The passenger driver-side slide door is permanently lock and will not unlock. Door will not slide open at all. I believe the manufacture door lock actuator is the problem. The vehicle's ODM only have 36,000 miles on the it. Since the door can't be open, it is a safety issue for any passengers riding in the car. Safety issues that will put my two kids at risk since the passenger door can't be open when there is an emergency to exit the car. My two kids are the passengers in the van. As of now, I don't have the money necessary to take it to a mechanic to fix it. However, I search on the internet and found out a lot of other car owners with the same model Dodge Caravan are having the same issues with door being lock permanently. The problem just occurred without any warning. It happen about 2 months ago without any warning and the slide door will not slide open again. Please help us get the manufacturer to fix this problem. I saw today that NHTSA might be looking into this issue so that why I finally file this complain. You can email me with any questions at [XXX]. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).