NHTSA Complaint #11425366 — 2019 PORSCHE CAYENNE

BACK OVER PREVENTION: CAMERA SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11425366
Vehicle 2019 PORSCHE CAYENNE
Component BACK OVER PREVENTION: CAMERA SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The surround video camera system frequently fails. One, several and sometimes all cameras randomly fail when triggered by placing transmission in reverse to park. Image is replaced by icon of camera with diagonal line through it. The dealer has attempted to fix this problem 4 times without success. They replaced all cameras and the video control unit. Many other owners of Porsche Cayenne, Macan and Taycans have reported this problem on various Porsche blogs. No one has reported a solution to the problem. The cameras are restored after turning off vehicle, leaving vehicle and locking vehicle. After waiting at least 15 minutes before rebooting vehicle, the cameras function normally. I have spoken to other Porsche dealers and none are aware of a solution to this problem. I have registered a complaint directly with Porsche and have not received any response in over 6 months.

Related Complaints for the 2019 PORSCHE CAYENNE

Recent Complaints for the 2019 PORSCHE CAYENNE

#11710843 AIR BAGS SAFETY ASSESSMENT: 2019 Porsche Cayenne S Dashboard Material Failure Vehicle Identification: VIN [XXX] , Current Odom...
#11710843 VISIBILITY/WIPER SAFETY ASSESSMENT: 2019 Porsche Cayenne S Dashboard Material Failure Vehicle Identification: VIN [XXX] , Current Odom...
#11707762 AIR BAGS Porsche leather dashboard shrunk and is loose; I was told airbags may not deploy correctly. Porche recommended repla...
#11707762 UNKNOWN OR OTHER Porsche leather dashboard shrunk and is loose; I was told airbags may not deploy correctly. Porche recommended repla...
#11702288 AIR BAGS The dashboard material cover is pulling away lifting up from the dashboard where air bags are located.Not safe
Check any vehicle history by VIN - Free vehicle history report