NHTSA Complaint #11425324 — 2017 CHEVROLET BOLT EV

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11425324
Vehicle	2017 CHEVROLET BOLT EV
Component	UNKNOWN OR OTHER
Date of Incident	July 17, 2021
Date Filed	July 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My car is Cheavy Bolt electric car 2017. It is recalled for battery fire explosion on or about July 2021. I took the car to dealership for recall only on 17 July 2021. After 2 hours they returned the car to me with no explanation on my receipt about recall. I think they did not do anything to the car since no report shows on my receipt. When I asked manager of service they told me ignore warnings on recall. You can park on garage and can charge the car normally. It appears they did not fix my battery problem and I am afraid of my safety. It appears they do not have protocol to fix the car battery.

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