NHTSA Complaint #11425013 — 2017 DODGE CHARGER

STRUCTURE:INTERIOR PANELS:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	11425013
Vehicle	2017 DODGE CHARGER
Component	STRUCTURE:INTERIOR PANELS:DOOR
Date of Incident	June 7, 2021
Date Filed	July 15, 2021
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2017 Dodge Charger. The contact stated while entering the vehicle, she noticed that the door panels were detaching from the door frame. The vehicle was taken to the local dealer and the contact was informed that the door panels needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that approval was needed from the manufacturer to service the vehicle. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 64,000.

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