NHTSA Complaint #11424855 — 2017 JEEP RENEGADE

The contact owns a 2017 Jeep Renegade. The contact stated while driving 35 mph, the vehicle suddenly loss power and stalled with the check engine warning light illuminated. The vehicle was towed to the dealer who diagnosed that no issues were found; however, an unknown software was updated. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the same dealer, who test drove the vehicle but could not determine the cause of the failure. The software was updated, and the engine oil was changed. The contact stated that the failure persisted. The vehicle was taken to a second dealer; Jeff Belzer Roseville Chrysler Dodge Jeep Ram (2800 Long Lake Rd, Roseville, MN 55113) who diagnosed that the engine block needed to be replaced. The contact stated that the vehicle was repaired however, the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.