NHTSA Complaint #11424800 — 2018 FORD F-250

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11424800
Vehicle	2018 FORD F-250
Component	SUSPENSION
Date of Incident	July 10, 2021
Date Filed	July 14, 2021
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

The contact owns a 2018 Ford F-250. The contact stated while driving 70 mph, the vehicle would shake abnormally whenever the contact drove over a pothole. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the steering dampener needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and the contact filed a complaint. The failure mileage was approximately 17,000.

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