NHTSA Complaint #11424790 — 2017 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11424790
Vehicle 2017 SUBARU OUTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I purchased the car new on 28 February 2017. The car was started and driven to the front of the dealership for me to pickup after purchase. When I went to start the car, it did not start. The dealer said a light was probably left on and the dealer replaced the battery. On 29 January 2021 my car required a jump to start. I drove to the dealership and they said I needed to replace the battery. From the time of purchase I have noticed battery problems such as slow start or difficult starting. Also I required more than one attempt to start after the radio was used without the engine running for less than 10 minutes. On 26 March 2021 I notice the clock was not keeping correct time, the keyless entry stopped working and other electrical malfunctions. I took the car to the dealership and it took 7 days to troubleshoot the problem. The dealership said the problem was the driver side approach light was shorted. I have also have passenger side front window automatic closing problems. The window closes all the way then immediately opens half way.

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