NHTSA Complaint #11424755 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11424755
Vehicle 2014 RAM 1500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

Was driving home from church with my children in the truck when the dash lights flashes. It said battery power saver mode and then Service Electronic Power Steering. And then I started to drift towards the ditch. Was able to pull my truck off the road but it could’ve been an accident. I called my husband and he came to look at it. He happened to be at O’Reilley’s when I called him so he picked up some things and came to figure it out. After learning their is no steering fluid and doing some online research he checked the fuses. Put his code reader on it and no codes. Turn the truck back on the light was gone and steering was fine. We decided he would follow me home. Drove 12 miles and had no steering again. My truck has 98,000 miles on it. I’ve already had the rear main seal/ exhaust manifold redone (dealer warranty), entire rear including calipers, brakes, ball joints, wheel bearings, and tie rods redone (dealer warranty), and the rear brakes including calipers out of my own pocket Twice!! I’ve only had the truck for two years. Plus a few other miscellaneous electronic issues for my electrical ports, radio and dash lights, Traction Control, heated seats, and Electronic Braking System.

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