NHTSA Complaint #11424706 — 2006 NISSAN MURANO

We were driving 35 MPH, and the rear tires started squealing. We pulled over and saw that both rear tires were slanted inward and the left rear was twisted, not going straight. I tried to drive it further and the rear tires would not turn. After going a block, we parked it and got a ride home. The next day, we had it towed to the local Nissan Dealership. They inspected it and told us that the rear subframe had given out, due to rust. Thankfully, we were not going fast, as this situation made the whole rear suspension disconnected from the vehicle. I have called Nissan Customer Affairs, and they just quote what the warranty is on the vehicle. They say they can do absolutely nothing for us. Many Nissan Forums have multiple customers posting a similar problem. Who buys a car, and the frame just gives out? I am extremely disappointed with Nissan's lack of responsibility and customer service. I'd like them to offer some resolution. Ironically, we also own a '13 Nissan Murano. I am very concerned that the same thing could happen to this vehicle in the next few years. If that's the case, I'm going to sell it in a year or two. Please help us out NHTSA. Thank you for your time.