NHTSA Complaint #11424693 — 2020 SUBARU FORESTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11424693
Vehicle	2020 SUBARU FORESTER
Component	ENGINE
Date of Incident	July 5, 2021
Date Filed	July 13, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I tried to unlock my car but the remote didnt work- I had to use the blank key inside the remote to get in the car. I couldn't start the car- my husband tried to jump it- that did not work- I called AAA they tried jumping it - that didnt work-- AAA told me the battery was good but totally out of charge 0%-- I called the subaru salesman I bought the car from & he walked me thru alot of steps & we couldn't find anything wrong besides the battery!! he told me to have my husband try to give me a jump again & after 4 hours the car turned over! What caused it????? no idea??? the next day (7/5/21) I took it to an auto parts store & they tested it out- alternator-perfect--- battery @ 550 with the max 620--- today I read an article about Subaru batteries failing! well mine did for no apparent reason--- maybe they should all be recalled!! I missed my 1st day of vacation due to this!!

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