NHTSA Complaint #11424691 — 2017 SUBARU OUTBACK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11424691 |
| Vehicle | 2017 SUBARU OUTBACK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
car was left in garage for 8 days, did not start upon return. no lights or devices were left on during that time but battery was completely dead. needed a jump from roadside assistance; incident follows pattern history of battery issues ranging from trouble starting and lack of power to quick drain of power if the car idles too long. Original battery that came with the new vehicle has already been replaced under warranty once. Manufacturer is currently facing a class action lawsuit based on the electrical system's inability to fully power down even when the vehicle is completely turned off, which drains the battery if the car isn't operated frequently. service center told me I just needed to drive it for up to 30-40 miles of constant speed e.g. freeway driving on a regular basis. this is obviously not practical and should not be necessary for normal operation of the vehicle.
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