NHTSA Complaint #11424417 — 2016 KIA SORENTO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11424417
Vehicle 2016 KIA SORENTO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Instrument Panel and Alternator. My KIA Sorento continues to have alternator failures that shut down the engine while in operation without warning. I had to replace one at 48,000 miles and again at 97,500 miles. The problem has been reproduced and confirmed by two separate KIA dealers and they cannot identify why this continues to happen. The first time everything on the instrument panel lite up at one time and then suddenly the engine failed and stopped running in motion, while I was driving on a highway. Luckily, I was in the right lane and coasted to shoulder. The second most recent time, the instrument panel flashed a battery so I replaced the battery and then had KIA test for alternator problems and their equipment showed no issues although I brought it back numerous times. Then two months later it died AGAIN and they said it is the ALTERNATOR. In addition, there is an electrical problem with the radio and backup cameras. To resolve this they showed me a reset button. Clearly, there are electrical shortages or issues. I have had on-going issues with the KIA Sorento engines stalling and not accelerating and now this with the Alternator. THIS IS EXTREMELY DANGEROUS!! NONE OF THE ISSUES are being addressed yet, they are listed all over the internet. HOW MANY PEOPLE HAVE TO DIE BEFORE ISSUES ARE ADDRESSED???

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