NHTSA Complaint #11424382 — 2014 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11424382 |
| Vehicle | 2014 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
While driving down the road a message popped up that said: Fault Service Required, Service AdvanceTrac, and Terrain System Fault. The vehichle lost power steering unexpectedly and was very difficult to maintain on the roadway. I pulled over and shut off my vehicle and when I restarted it the power steering was back. I have seen that this is a common issue with the 2014 Ford Explorer and it seems to be the same type of power steering system as the other years that have been recalled but the 2014 has been left out. I would just like to report this as I feel it is a very big safety issue if someone is driving in a turn when this happens or are not in a spot they can pull over when it happens. Thank you for your time.
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