NHTSA Complaint #11424292 — 2011 ACURA TSX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11424292
Vehicle 2011 ACURA TSX
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

While driving my 2011 Acura TSX wagon on 10 July 2021, the power steering failure indicator light came on while crossing a bridge and my power steering immediately failed. After the vehicle was towed home, I searched the manual and found there is no power steering reservoir to check for fluid. So I researched YouTube and found that this power steering has been a major problem with this vehicle. This is extremely dangerous and as I was on a bridge the danger was even greater as I could not pull over. I managed to safely exit but could not pull into a parking lot as there was not enough distance to keep the vehicle moving and I was unable to turn the wheel while the vehicle was almost at a standstill. When I got the car home, I researched how to correct the problem. Since the manual was useless, I turned to YouTube and proceeded to check the fuse first. It was not blown. The steering control module needs to be replaced and the authorized dealership wants $1500 to $2000 to replace. My car has been well maintained and just turned 80,000 miles. This is a safety issue and could have put me in a very dangerous situation since I was unable to steer my vehicle! Please contact my husband as soon as possible about replacing the power steering module as I need the use of my car! You can reach him at [XXX] or email [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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