NHTSA Complaint #11424265 — 2014 BMW X1

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11424265
Vehicle 2014 BMW X1
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VT

Consumer Description

Driving down I-89 in Vermont, just South of Montpelier, we were driving at highway speeds toward a construction zone, suddenly, all of the power to the car cut out. There was no warning, no lights, no “bing bong” of the car to let us know there was an issue, it just stopped. We had less than 10 seconds to make a decision. When the car lost power, We had no power brakes or steering. We were in the section with concrete barriers on both sides and no shoulder. This is the most dangerous situation I can think of. We noticed an on ramp merge lane just ahead and managed to coast into it just in time to loose all momentum before the steep hill. The car had been in for service less than a month prior. When I had it towed to the Automaster, they told me that it could be the timing chain. We found out later that the timing chain is known to be faulty in these engines (though we were not informed of this earlier). We learned (by searching on line) there was a class action law suit and that these engines are known to have this problem around 100K miles. I was told that I have to spend $1500 to determine if it is the timing chain and if so, It will only be covered "maybe up to 50%" by the warranty. The cost of a new engine is $15,000 and I just paid off my loan on the car the day before we left for vacation. If this problem is known to BMW Of North America, why is this not a recall item? We were put in a very dangerous situation and if our kids or my clients were in the car at the time, it could have turned out very differently. We were very lucky, but this is a really dangerous situation to be in, for a car that is less than 7 years old and under 100K miles that has been maintained diligently. We feel this should be a safety recall item that BMW should be responsible for. Timing chains should not brake like that. I have never been so terrified and felt so out of control in a vehicle before. No one should have to go through that.

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