NHTSA Complaint #11424263 — 2021 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11424263
Vehicle	2021 JEEP WRANGLER
Component	ELECTRICAL SYSTEM
Date of Incident	July 10, 2021
Date Filed	July 11, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The vehicle gave a Service Hybrid Electric System error and disabled the engine at approximately 60 mph when traveling in E-Save mode, with <1% battery, and half a tank of gasoline. After navigating the vehicle to the side of the road, it came to a hard stop at about 5-8 mph. After 10 minutes, the vehicle restarted in Hybrid mode as was able to operate without error until reaching our destination. Weather conditions were clear at 85 degrees. Issues occurred on a two-lane byway. No injuries, other damage, or police reports at this time. The vehicle will be delivered for service for recreation and diagnosis of the issue. Issue occurred with approximately 246 miles, direct from the dealership upon delivery. The vehicle has no aftermarket accessories.

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