NHTSA Complaint #11424151 — 2012 TOYOTA CAMRY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11424151
Vehicle 2012 TOYOTA CAMRY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

My car had a recall in 2014 for the torque converter per Toyota. My car was taken in for the recall at which a software update was performed per Freedom Toyota. Recently in June i went to pull out into traffic and my car began to shudder at about 25 mph. Which could have caused a major accident. I contacted toyota dealership which is now Heritage toyota and they scheduled a diagnostic test. Which they charged me $99 for. Called me to tell me the torque converter had gone out and it would be $2246 to repair eventhough i told them this was a previous recall?? On all things i have researched they are to cover repairs as long as car is under 100,000 miles or 10years old. I purchased this car brand new in January of 2013.

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