NHTSA Complaint #11424125 — 2021 MERCEDES-BENZ GLE 450
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11424125 |
| Vehicle | 2021 MERCEDES-BENZ GLE 450 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 3,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The contact owns a 2021 Mercedes-Benz GLE450. The contact stated while driving at various speeds the vehicle loss motive power. The 48V battery malfunction and coolant hot turn-off vehicle message were displayed on the instrument panel. The battery indicator warning light was illuminated. The vehicle was taken to the local dealer and diagnosed with a software issue. The contact was informed that the software needed to be updated. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.
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