NHTSA Complaint #11423923 — 2011 LINCOLN MKX
LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA
Complaint Details
| ODI Number | 11423923 |
| Vehicle | 2011 LINCOLN MKX |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Date of Incident | |
| Date Filed | |
| Mileage | 124,799 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The contact owns a 2011 Lincoln MKX. The contact stated that the driver’s side front door latch was faulty which caused the door ajar warning light to illuminate while the door was properly closed. The alarm system would also activate intermittently due to the door ajar warning light being illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty coverage. The contact was referred to the NHTSA for assistance. The failure mileage was 124,799.
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