NHTSA Complaint #11423802 — 2018 NISSAN ALTIMA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11423802
Vehicle 2018 NISSAN ALTIMA
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

2018 Nissan Altima 24,864 miles. Forward Emergency Braking (FEB) system keeps turning on and off. Contacted dealership and they said it was a dirty bumper/sensor, clean sensor location and continue to use vehicle. If issue persisted set up appointment with dealership to have looked at. Cleaned front bumper and continued to operate. FEB lamp continued to indicate error and turn itself on and off. Set up appointment of have vehicle inspected. Dealership confirmed that sensor was bad and needed to be replaced. The FEB sensor was not covered as warranty expired 18 days before dealership diagnosed problem. Informed them that contacted the dealership prior to the warranty expiration and was told it was a dirty bumper and sensor. Contacted previous owner of vehicle and confirmed that they had reported issue and dealership and informed them to just clean bumper and sensor location. Nissan did not see the FEB sensor error as a concern but there were two other factory recalls (hood latch and back up camera) that were safety concerns and recalls for. With FEB being faulty, the safety feature is disabled and would not help prevent injury in an emergency braking situation!!!

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