NHTSA Complaint #11423662 — 2013 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11423662
Vehicle	2013 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	June 15, 2021
Date Filed	July 6, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Hi, Tesla has a recall from the NHTSA regarding the MCU chip that powers the main center console screen. It can fail over time. My vehicle is under the recall, and they did the MCU chip recall but it did not help the screen. It is still failing. Without the screen working, the vehicle controls are not usable since 95% of the functions are through the screen. I contacted Tesla and they have ignored me and declined to fix the vehicle, even though the purpose of the recall was to fix the center screen.

Related Complaints for the 2013 TESLA MODEL S

Other UNKNOWN OR OTHER Complaints

#11718480 — February 17, 2026 — I have a 2013 Tesla Model-S, I have so far spent thousands on this car for door handle related problems over its lif...

#11700490 — November 20, 2025 — November 20, 2025 To the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Sub...

#11618483 — October 7, 2024 — When parked and opening the drivers door or rear passenger doors, the front passenger door will unlatch. Something i...

#11567902 — January 25, 2024 — slowing down pulling into a parking spot and there was a sudden unintended acceleration causing the vehicle to jump o...

#11545039 — September 17, 2023 — About 6 mo. ago, a sticky substance started leaking under the center touch screen. I went to the dealer, and was tol...

Recent Complaints for the 2013 TESLA MODEL S

#11712888 — ELECTRICAL SYSTEM — January 23, 2026 — On [XXX], at approximately [XXX], I was driving my 2013 Tesla Model S (VIN: [XXX] ) on [XXX] in Barrow County, Georgi...

#11712888 — VEHICLE SPEED CONTROL — January 23, 2026 — On [XXX], at approximately [XXX], I was driving my 2013 Tesla Model S (VIN: [XXX] ) on [XXX] in Barrow County, Georgi...

#11712551 — ELECTRICAL SYSTEM — January 21, 2026 — While charging my 2013 Tesla Model S, the vehicle experienced a charging system failure and would no longer charge. U...

#11708089 — ELECTRICAL SYSTEM — December 31, 2025 — The screen abruptly shuts down and that is a safety hazard. Tesla has refused to fix this issue.

#11700490 — ELECTRICAL SYSTEM — November 20, 2025 — November 20, 2025 To the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Sub...